Let’s first understand the true definition of a team. To quote John Katzenbach (1994) “A small number of people with complementary skills, who are committed to a common purpose, performance goals and approach, for which they hold themselves mutually accountable.”
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- Complementary skills are important because they allow value to be created by harnessing a range of talents and skills
- Common commitment and purpose emphasizes the importance of a shared direction rather than each person going in their own direction resulting in disorganization
- Commitment to the same performance goals means everyone has the same understanding of what the outcomes of their work should be
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Team coaching is different than individual coaching and is quickly becoming as important. It’s partnering with an entire team, to collectively build awareness of the team’s internal and external connections and systems, enhancing their capability to effectively deal with current and future challenges.
Team Coaching Process
Step 1:
Assess the Team
Examining the team’s interactions will gauge their level of trust, ability to engage in spirited debate to achieve optimum decision making, their understanding of a shared purpose, performance goals and progress towards those goals. How they leverage individual strengths and team members’ commitment to actions and follow through.
Step 2:
Challenge The Team
Here we challenge the team to consider their performance, assumptions, ways of working and how these support their goals. They will gauge their level of resiliency to deal with current and future changes both internally and externally. This can be a messy stage but necessary to achieve clarity of how they are functioning now and what type of team they need to be to maximize engagement and potential.
Step 3:
Solve Problems
The team will begin to diagnose and resolve issues that prevent performance, relying less on the manager and more on each other. They will challenge each other, consider different perspectives and leverage these perspectives to improve decision making and implementation.
Step 4:
Encourage Team Self-Management
Empowerment, accountability, and responsibility to facilitate their own personal growth and development preparing them for ongoing changes to goals and expectations, new team members and resiliency when when challenges arise.
How Do I know Team Coaching is Good For Us?
Fill out this quick questionnaire to find out if Team Coaching is right for you. Once completed we will get in touch to discuss.